When Chicago buyers ask AI for the best MSP, who shows up?
We asked ChatGPT and Gemini the 4 questions Chicago businesses actually use to pick a managed IT provider. Here's who gets recommended, who gets cited, and who's invisible.
When a prospect asks ChatGPT "best managed IT provider in Chicago," the same handful of names come back every time. If you're not one of them, you're not in the conversation.
AI visibility = how many of the 8 AI answers name you (lime dots), and whether AI cites your site as a source. Google = your best local-pack and organic position.
| Rank | MSP | AI visibility | Citation | Local | Organic |
|---|---|---|---|---|---|
| 1 | Itsasap itsasap.com |
3/8 | Cited 3× | #4 | #18 |
| 2 | Ascentient ascentient.com |
4/8 | Cited 4× | — | #11 |
| 3 | Prodigyteks prodigyteks.com |
2/8 | Cited 1× | #3 | #12 |
| 4 | EMPIST empist.com |
1/8 | Not cited | #2 | — |
| 5 | Cortavo cortavo.com |
2/8 | Cited 2× | — | #11 |
| 6 | Compassmsp compassmsp.com |
0/8 | Not cited | #4 | #3 |
| 7 | Goleadingit goleadingit.com |
0/8 | Not cited | #9 | #9 |
| 8 | Xl xl.net |
0/8 | Not cited | #5 | #5 |
| 9 | Psmpartners psmpartners.com |
0/8 | Not cited | #1 | #22 |
| 10 | Cmitsolutions cmitsolutions.com |
0/8 | Not cited | #1 | — |
| 11 | Hubbardstreettech hubbardstreettech.com |
0/8 | Not cited | #3 | — |
| 12 | Mtusa mtusa.com |
0/8 | Not cited | #2 | — |
| 13 | Access One Inc. accessoneinc.com |
0/8 | Not cited | #10 | #17 |
| 14 | Andromeda andromeda.tech |
0/8 | Not cited | #45 | #4 |
| 15 | Computer Service computer-service.com |
0/8 | Not cited | #15 | #4 |
| 16 | Frameworkit frameworkit.com |
0/8 | Not cited | #8 | #16 |
| 17 | Genuityit genuityit.com |
0/8 | Not cited | #6 | #14 |
| 18 | Gocorptech gocorptech.com |
0/8 | Not cited | #15 | #8 |
| 19 | Osgusa osgusa.com |
0/8 | Not cited | #5 | #12 |
| 20 | Reachoutit reachoutit.com |
0/8 | Not cited | #59 | #6 |
| 21 | Safepointit safepointit.com |
0/8 | Not cited | #22 | #5 |
| 22 | Advanced IT advancedit.net |
1/8 | Cited 1× | #26 | — |
| 23 | Builtinchicago builtinchicago.org |
0/8 | Not cited | — | #4 |
| 24 | Chicagoitsupport chicagoitsupport.com |
0/8 | Not cited | — | #10 |
| 25 | Cypfer cypfer.com |
0/8 | Not cited | — | #10 |
Where does your firm rank?
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Book your AI-search teardown →Method: NUOPTIMA tested ChatGPT and Gemini (web search on) across 4 commercial queries Chicago buyers use to choose an MSP, and pulled Google local-pack + organic positions via DataForSEO. Data current as of June 2026. 300 Chicago MSPs tracked.