When Chicago buyers ask AI for the best MSP, who shows up?
We asked ChatGPT and Gemini the 4 questions Chicago businesses actually use to pick a managed IT provider. Here's who gets recommended, who gets cited, and who's invisible.
When a prospect asks ChatGPT "best managed IT provider in Chicago," the same handful of names come back every time. If you're not one of them, you're not in the conversation.
AI visibility = how many of the 8 AI answers name you (lime dots), and whether AI cites your site as a source. Google = your best local-pack and organic position.
| Rank | MSP | AI visibility | Citation | Local | Organic |
|---|---|---|---|---|---|
| 1 | EMPIST empist.com |
4/8 | Not cited | #3 | #5 |
| 2 | PSM Partners psmpartners.com |
4/8 | Not cited | #1 | #10 |
| 3 | Framework IT frameworkit.com |
7/8 | Cited 2× | #37 | #19 |
| 4 | Prodigyteks prodigyteks.com |
3/8 | Cited 2× | #5 | #13 |
| 5 | Micro-Tech USA mtusa.com |
3/8 | Not cited | #2 | — |
| 6 | Ascentient ascentient.com |
3/8 | Cited 2× | — | #9 |
| 7 | TechNoir Solutions technoirsolutions.com |
4/8 | Not cited | #39 | — |
| 8 | Xl xl.net |
0/8 | Not cited | #6 | #6 |
| 9 | CMIT Solutions of Chicago Downtown cmitsolutions.com |
0/8 | Not cited | #1 | — |
| 10 | Hubbardstreettech hubbardstreettech.com |
0/8 | Not cited | #1 | — |
| 11 | Advanced IT advancedit.net |
2/8 | Not cited | #24 | — |
| 12 | Waident Technology Solutions waident.com |
2/8 | Not cited | #21 | — |
| 13 | Computer Service computer-service.com |
0/8 | Not cited | #17 | #5 |
| 14 | Genuityit genuityit.com |
0/8 | Not cited | #9 | #18 |
| 15 | Mid Cloud Tech gocorptech.com |
0/8 | Not cited | #21 | #8 |
| 16 | Itsasap itsasap.com |
0/8 | Not cited | #8 | #16 |
| 17 | Safepointit safepointit.com |
0/8 | Not cited | #18 | #4 |
| 18 | Osgusa osgusa.com |
0/8 | Not cited | #6 | #22 |
| 19 | CSW Solutions cswsolutions.com |
1/8 | Not cited | #23 | — |
| 20 | Access One Inc. accessoneinc.com |
0/8 | Not cited | #29 | #16 |
| 21 | Andromeda andromeda.tech |
0/8 | Not cited | #38 | #4 |
| 22 | Builtinchicago builtinchicago.org |
0/8 | Not cited | — | #4 |
| 23 | Chicago Tech Support chicago-tech-support.com |
0/8 | Not cited | #5 | — |
| 24 | Cortavo cortavo.com |
0/8 | Not cited | — | #8 |
| 25 | CrossRealms International crossrealms.com |
0/8 | Not cited | #9 | — |
Where does your firm rank?
Type your domain. We'll show your spot on the Chicago board. The full breakdown: every query you're missing, who's beating you, and the fixes, comes in your teardown.
See exactly where you're losing AI search
A free 15-minute teardown: your full AI-search matrix, the buyer queries you're missing, the competitors getting cited ahead of you, and the specific moves to overtake them, usually inside 2 weeks.
Book your AI-search teardown →Method: NUOPTIMA tested ChatGPT and Gemini (web search on) across 4 commercial queries Chicago buyers use to choose an MSP, and pulled Google local-pack + organic positions via DataForSEO. Data current as of August 2026. 236 Chicago MSPs tracked.