When New York City buyers ask AI for the best MSP, who shows up?
We asked ChatGPT and Gemini the 4 questions New York City businesses actually use to pick a managed IT provider. Here's who gets recommended, who gets cited, and who's invisible.
When a prospect asks ChatGPT "best managed IT provider in New York City," the same handful of names come back every time. If you're not one of them, you're not in the conversation.
AI visibility = how many of the 8 AI answers name you (lime dots), and whether AI cites your site as a source. Google = your best local-pack and organic position.
| Rank | MSP | AI visibility | Citation | Local | Organic |
|---|---|---|---|---|---|
| 1 | Dataprise dataprise.com |
6/8 | Cited 3× | — | #5 |
| 2 | ETech 7 etech7.com |
5/8 | Not cited | #17 | #7 |
| 3 | Align align.com |
6/8 | Not cited | — | — |
| 4 | Computer Resources of America | CRA consultcra.com |
3/8 | Cited 3× | #62 | #18 |
| 5 | U.S. Computer Connection netsurit.com |
0/8 | Not cited | #3 | #8 |
| 6 | Northern Star IT northernstar.co.uk |
5/8 | Not cited | — | — |
| 7 | Net at Work netatwork.com |
4/8 | Not cited | #25 | — |
| 8 | INNYCIT innycit.com |
0/8 | Not cited | #1 | #17 |
| 9 | Exigent exigent.net |
0/8 | Not cited | #7 | #9 |
| 10 | Itnyc itnyc.com |
0/8 | Not cited | #1 | #24 |
| 11 | Emcitsolutions emcitsolutions.com |
0/8 | Not cited | #2 | — |
| 12 | Nero Consulting nero-consulting.com |
0/8 | Not cited | #3 | — |
| 13 | RCS Professional Services rcsprofessional.com |
0/8 | Not cited | #1 | — |
| 14 | Streettechnyc streettechnyc.com |
0/8 | Not cited | #3 | — |
| 15 | TEKConn tekconn.com |
3/8 | Not cited | — | — |
| 16 | Power Consulting Group, Inc. powerconsulting.com |
0/8 | Not cited | #11 | #4 |
| 17 | Red Key Solutions redkeysolutions.com |
0/8 | Not cited | #16 | #5 |
| 18 | Tekscape tekscape.com |
0/8 | Not cited | #20 | #10 |
| 19 | Acrisure Cyber Services acrisurecyber.com |
1/8 | Not cited | #12 | — |
| 20 | Promenet Inc. promenet.com |
1/8 | Not cited | #22 | — |
| 21 | Cardenitservices cardenitservices.com |
0/8 | Not cited | #4 | — |
| 22 | CMIT Solutions cmitsolutions.com |
0/8 | Not cited | #10 | — |
| 23 | Coro coro.net |
0/8 | Not cited | #6 | — |
| 24 | CyberDuo cyberduo.com |
0/8 | Not cited | — | #8 |
| 25 | Hyperlinkinfosystem hyperlinkinfosystem.com |
0/8 | Not cited | #5 | — |
Where does your firm rank?
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Book your AI-search teardown →Method: NUOPTIMA tested ChatGPT and Gemini (web search on) across 4 commercial queries New York City buyers use to choose an MSP, and pulled Google local-pack + organic positions via DataForSEO. Data current as of August 2026. 434 New York City MSPs tracked.