This End User Licence Agreement (the "Agreement") governs your use of NUOPTIMA's reporting application for Intuit QuickBooks Online (the "App"), as listed on the Intuit developer platform under NUOPTIMA Limited.
Last updated: 1 August 2026
1. Who we are and how you accept this Agreement
The App is provided by NUOPTIMA Limited, company number 14407366, registered in England and Wales. Our full details are at the end of this page.
By installing the App, connecting it to a QuickBooks Online company, or using it in any way, you accept this Agreement. If you do not accept it, do not install or connect the App.
You confirm that you are acting for a business, not as a consumer, that you can bind that business, and that you are authorised to connect the QuickBooks Online company you select. If you do not have that authority, do not connect the App.
2. Definitions
- The App: the NUOPTIMA reporting application that connects to QuickBooks Online, plus the reports it produces.
- QuickBooks Data: data we read from your QuickBooks Online company through Intuit's API, with your authorisation.
- Customer (or "you"): the business that installs or connects the App, and anyone using it on its behalf.
- Intuit: Intuit Inc. and its group companies, which provide QuickBooks Online.
3. Licence
We grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the App for your own internal business purposes for as long as this Agreement is in force. We and our licensors keep all other rights. Nothing here transfers any intellectual property in the App to you.
4. What the App does and what it accesses
The App is a read-only reporting tool. It reads information from your QuickBooks Online company and presents it back as reports and analysis. It does not create, edit, post or delete anything in that account, and it does not write data back to Intuit.
Access happens through Intuit's authorised API using OAuth. You authorise it in Intuit's own consent screen and can withdraw it at any time from your QuickBooks Online account settings.
The categories of QuickBooks Data the App reads are: transactions, invoices, bills, vendors, customers, the chart of accounts, and standard financial reports such as profit and loss, balance sheet and cash flow. The permission we request is the QuickBooks Online Accounting scope (com.intuit.quickbooks.accounting). The App is read-only by design: its write, update and delete functions are disabled at configuration level. We only request what the reporting features need, and the connection stays read-only whatever a scope would technically allow.
5. What we do not do with QuickBooks Data
To be direct about it, we do not:
- sell, rent or licence QuickBooks Data to anyone;
- use it for advertising, remarketing, audience building or any marketing activity, ours or anyone else's;
- use it to train, fine-tune or evaluate any artificial intelligence or machine learning model;
- use it to enrich, append to or build any other dataset, product, benchmark or contact database;
- profile you or your customers for any purpose unrelated to producing your reports;
- share it with third parties, other than the subprocessors we need to run the service and where the law requires it.
QuickBooks Data is used for one thing: producing the reports you asked for. Subprocessors are covered in section 8.
6. Restrictions
You must not:
- copy, modify or create derivative works of the App;
- reverse engineer, decompile or disassemble the App, or try to derive its source code, except where that right cannot lawfully be excluded;
- resell, sublicense, rent or otherwise make the App available to any third party;
- use the App to breach your agreement with Intuit, Intuit's platform terms, or any law that applies to you;
- try to reach another customer's QuickBooks Data, or any part of our systems you are not authorised to access;
- probe or test the App's security, or interfere with its operation, without our written permission.
7. Your responsibilities
You are responsible for the QuickBooks Online company you connect and for the accuracy of the data in it. The App reports what it reads, so incomplete or wrong records give incomplete or wrong reports.
You are responsible for keeping your QuickBooks Online and App credentials secure, for controlling who in your business can use the App, and for telling us at [email protected] if an account may have been compromised.
You remain responsible for your own legal, tax, accounting and data protection obligations, including having a lawful basis and any notices or consents needed for us to process your QuickBooks Data.
8. Data protection
For QuickBooks Data we process on your behalf, you are the controller and NUOPTIMA Limited is the processor. We process it on your documented instructions, meaning this Agreement and your use of the App. For data about your relationship with us, such as account and support contacts, we act as controller, and our Privacy Notice covers that: https://nuoptima.com/privacy-policy.
We apply technical and organisational measures appropriate to the risk: encryption in transit and at rest, access limited to staff who need it to run or support the service, authentication controls, logging, and secure disposal on deletion. We do not claim any certification we do not hold.
The App does not use subprocessors to store QuickBooks Data. Data is retrieved from Intuit’s API on demand, processed for the requested report, and is not copied into any NUOPTIMA-hosted database or third-party storage service.
QuickBooks Data itself remains hosted by Intuit; the App holds no server-side copy. Where a transfer takes place outside the UK, we rely on UK adequacy where it applies, the UK Extension to the EU-US Data Privacy Framework where the recipient is certified, or the UK International Data Transfer Agreement or Addendum with a transfer risk assessment. Ask us which applies to a given supplier.
You can complain to the Information Commissioner's Office at ico.org.uk, though we would rather you came to us first.
9. Retention, disconnection and deletion
You can disconnect the App at any time from your QuickBooks Online account settings. That revokes our access token and we stop reading QuickBooks Data immediately.
After disconnection, or if this Agreement ends for any other reason, we delete stored access credentials promptly and retain no copy of QuickBooks Data, because the App does not store it. We retain no copy of QuickBooks Data itself; where we hold a copy of a report already delivered before disconnection, we keep it only as part of the engagement record. We may keep a limited record where the law requires it or to defend a legal claim, and it stays subject to this Agreement.
You can ask us to delete sooner by emailing [email protected] from an address linked to your account, and we will confirm once it is done.
10. Intuit's role
Intuit is not a party to this Agreement. Intuit does not provide, endorse, warrant or support the App and is not liable to you for it. QuickBooks Online itself is provided by Intuit under your own agreement with Intuit, which governs your use of it. Any claim about the App is between you and us.
11. Availability, support and changes
We do not guarantee any level of uptime or availability unless we have separately agreed one in writing. The App depends on Intuit's API, and access can be interrupted by maintenance, outages or changes outside our control.
Support is by email at [email protected], and we aim to reply within a reasonable time during UK business hours. The App is provided free of charge. If that ever changes, pricing will be agreed in writing before any fee applies.
We may change, update or withdraw features of the App, and we may update this Agreement. When we make a material change we will update the date on this page and, where we can, tell you in the App or by email. If you keep using the App afterwards, you accept the new terms. If not, disconnect it.
12. Warranties and disclaimers
To the extent the law allows, the App is provided "as is" and "as available", and we exclude all implied warranties, conditions and terms, including any about satisfactory quality, fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted or error free, or that its reports will be complete or accurate. Output quality depends on the data in your QuickBooks Online company and on what Intuit's API returns.
The App does not provide accounting, audit, tax, legal or financial advice, and nothing it produces should be treated as advice or relied on for filing, statutory reporting or investment decisions. Check its output against your own records and take professional advice before acting on it.
13. Limitation of liability
Nothing in this Agreement limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.
Subject to that, we are not liable for loss of profit, revenue, business, anticipated savings or goodwill, for loss or corruption of data, or for any indirect or consequential loss, whether or not we were told it was possible.
Also subject to the first paragraph, our total liability in connection with the App and this Agreement is capped at one hundred pounds sterling, which reflects that the App is provided free of charge.
14. Term and termination
This Agreement starts when you first install or connect the App and runs until ended. You can end it at any time by disconnecting the App and stopping all use of it. We can end it, or suspend access, if you breach it, if your use puts our systems or another customer at risk, if Intuit requires it, or if we withdraw the App. Where practical and lawful, we will give notice first.
On termination your licence ends and you must stop using the App. Sections 5, 8, 9, 10, 12, 13 and 15 survive, along with any other term meant to.
15. General and governing law
This Agreement is the whole agreement between us about the App. A separate signed contract with us covering the App takes priority where the two conflict. You may not transfer your rights without our written consent; we may transfer ours to a group company or to a buyer of the relevant business. If a court finds any part unenforceable, the rest stays in force, and if we do not enforce a right straight away we do not lose it. No one else can enforce this Agreement.
This Agreement and any dispute arising out of it, including non-contractual disputes, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.
Contact
NUOPTIMA Limited
1 Beauchamp Court, 10 Victors Way, Barnet, Hertfordshire, England, EN5 5TZ
Company number 14407366, registered in England and Wales
VAT number GB427891167
Email: [email protected]
Web: https://nuoptima.com